Contact Laser247

Use the channel that matches your question. Account, deposit and withdrawal issues are handled fastest inside the platform, where support can see your Laser247 ID. General, editorial, partnership and complaint escalations go by email.

Channels

Channel	Best for	Hours (IST)	Typical first response
Live chat (inside laser247.online and the app)	Login, OTP, bet settlement, balance, deposit not credited	24 hours, 7 days	Minutes, usually
WhatsApp support (link in the app and on this site)	KYC documents, withdrawal status, anything needing a screenshot	24 hours, 7 days	Minutes to an hour, depending on queue
Email: [email protected]	Complaints, responsible-gaming requests, corrections to this site, media and partnership enquiries	Monday–Saturday, 10:00–19:00	Within 1 working day

What to include

• Your Laser247 user ID (never your password).
• The date and time of the transaction or bet, and the market name if it is a settlement question.
• The UTR or transaction reference for a deposit or withdrawal.
• A screenshot of any error message.

Escalation

1. Raise the issue on live chat or WhatsApp and note the ticket number you are given.
2. If it is not resolved within 48 hours, email [email protected] with the subject “Escalation” and the ticket number. A supervisor replies within 2 working days of receipt.
3. Unresolved complaints about a settled bet or a withdrawal can be referred to the operator, Sports Target B.V., at the registered office below. Keep copies of all correspondence.

Registered office

Sports Target B.V. (trading as Laser247)
Fransche Bloemweg 4
Willemstad, Curaçao
Company number 148053

Responsible gaming requests

To set a deposit limit, take a time-out or self-exclude, use the Responsible Gaming section of your account or email [email protected] with the subject “Responsible gaming”. These requests are applied immediately and confirmed by email. See the responsible gaming page for the full list of tools and Indian helplines.

Before you write

Many questions are answered already: login problems, registration, KYC and account security, bonus terms, app installation and the customer support guide.

Laser247 is for users aged 18 and over. Last reviewed: 21 October 2026. About Laser247.